GCM love

It's good to feel loved.

I was walking downstairs here at work the other day when one of my co-workers in the Finance and Member Solutions department hollered at me.

"Seth! You should have taken the last call I just had," my friend said.

Why was that, I asked. Turns out a member from Hawaii called in to report that his GCM subscription hadn't made it to his mailbox for the past several months and well, he missed them. He wanted the problem fixed.

The problem was fixed. Then, being proactive, my friend asked if he'd like to have back issues mailed out to him -- the issues he missed. A resounding "yes!" was the answer.

"How far back do you think you need me to go to catch you up on the issues you missed?"

Normally, a person might say something like, "Oh, the last three issues," or maybe, "Uh, I think the last issue I got had this year's president on the cover," or something like that. The response she got:

"How far back can you send me? We love the magazine out here. My crew will snatch up whatever you send me."

Now that's the kind of answer I like to hear!

Comments

[Colin S. Hall]

Is it possible for me to recieve a back issue please? I would like the November 2009 issue.
Mr. C.S.Hall,
75, Richmond Road,
Romiley,
Stockport,
Cheshire.
SK6 4PP