In its continuing efforts to address questions concerning damage to trees that may have been caused by application of the herbicide Imprelis, DuPont announced today that it has developed a new website dedicated to assisting its customers. The site, www.imprelis-facts.com, provides customers with a way to report damage, and it outlines steps that DuPont has taken since the tree damage was reported.
The company says that damage has been reported primarily on Norway spruce and white pine, and the majority of the affected trees are in an area that includes Minnesota, Michigan, Indiana, Ohio, Pennsylvania, New Jersey and Wisconsin.
DuPont is establishing a toll-free hotline for customers who have questions about Imprelis. The hotline will go live on Aug. 1. The toll-free telephone number and additional information about the hotline will be available at the Imprelis Facts website on Aug. 1.
In another attempt to reach out to consumers, Michael McDermott, global business leader of DuPont Professional Products, sent a letter dated July 27 and addressed to turf management professionals containing much of the information available on the new website and assuring customers that DuPont "is committed to continuing to work with every customer who has experienced Imprelis-related problems." Kansas State University State Turfgrass Extension Specialist Rodney St. John, Ph.D., at the Horticulture Research and Extension Center in Olathe, Kan., has posted a copy of the letter on his blog (http://www.ksuturf.org/blog/wp-content/uploads/2011/07/July-27-DuPont-Letter-to-Imprelis-Customers-072711.pdf).
As additional information becomes available, it will be posted on the GCM blog.
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